Terms of service
The agreement between you and OutcomeGuard when you use the website or the service.
Last updated: 2026-09-11
1. Agreement
These terms are an agreement between you and ProofWorks, the operator of OutcomeGuard ("we"). By creating an account or running a free scan you agree to them. If you are agreeing on behalf of a company, you confirm that you may bind that company.
2. The service
OutcomeGuard monitors automation workflows you connect, detects failure patterns, verifies the outcomes you define, and sends alerts. Access to your automation platform is read-only.
OutcomeGuard is a monitoring tool, not a guarantee. It reports what the evidence available to it supports. It cannot detect a problem that leaves no trace in the data your platform exposes.
3. Your responsibilities
- You may only connect instances you are authorised to access, and you are responsible for the API keys you provide.
- You keep your account credentials confidential and tell us promptly if they are exposed.
- You do not use the service to scan systems belonging to third parties without their permission, to break the law, or to attempt to overload the service.
4. Plans, billing and changes
Paid plans are billed monthly in advance in US dollars. Pricing is introductory and may change; we will give at least 30 days' notice by email before a price change affects your subscription. You may cancel at any time and keep access until the end of the paid period.
The refund policy is set out on the refund page and forms part of these terms.
5. Availability and support
We aim to keep the service available and to fix faults promptly, and we publish incidents on the status page. We do not offer a contractual uptime commitment on these plans.
6. Data
You keep all rights in your data. We process it to provide the service, as described in the privacy policy. We may use aggregated, non-identifying statistics to improve detection quality.
7. Intellectual property
We keep all rights in the service, its software and its documentation. You get a non-exclusive, non-transferable right to use it while your subscription is active.
8. Liability
To the extent the law allows, neither party is liable for indirect or consequential loss, and our total liability in any 12-month period is limited to the fees you paid us in that period. Nothing here excludes liability that cannot be excluded by law.
9. Suspension and termination
You may close your account at any time. We may suspend or close an account that breaches these terms, that is used unlawfully, or that is unpaid after a reminder. On closure we delete your workspace data as described in the privacy policy.
10. Governing law
These terms are governed by the laws of [to be confirmed], and the courts of [to be confirmed] have exclusive jurisdiction.
Contracting entity: [to be confirmed]. Registered address: [to be confirmed].